Work in Canada
We strive to embody our core values of humanity, inclusion and results and are proud to offer a caring and collaborative work environment.
Through an engaged, supportive network of tens of thousands – employees, association members, donors, activists and influencers— Doctors Without Borders/Médecins Sans Frontières (MSF) Canada is a vital and active part of MSF’s global movement, keeping the people we assist at the heart of everything we do. We hope to inspire motivated professionals to join us and foster a culture that promotes close, productive and long-lasting work relationships.
Employees in Canada are a vital link between our network of supporters, humanitarians, and medical professionals here and MSF’s work to bring critical medical assistance to people around the world.
Employees diaries
Hear from different employees who share their personal experiences of working at MSF.
I’m incredibly grateful for my extensive and varied career at MSF. Starting my journey in operations in South Sudan in Supply, HR, and Administration, developing into a Country Manager for DRC, Syria, and Sierra Leone over 8 years. In joining MSF Canada, I translated my field security expertise to the SIMM project. Now, as the Deputy Executive Director, I direct my operational experience to the development of MSF Canada, through the teams who support our Core and Choice Initiatives.
Sarah Lamb
Deputy Executive Director, MSF Canada
MSF’s value of humanity is something I see every day. I’m grateful to work with incredible mentors that trust and support me. From implementing Twitter Spaces to creating our Instagram, I’m proud of the projects I’ve worked on and look forward to the ones to come.
Josh Rodriguez
Digital Communications Officer, MSF Canada
It’s been incredible starting my involvement as a university student with a Friends of MSF chapter and now working at the office on a global program. I’m proud to contribute to our innovative work alongside amazing colleagues.
Ryesah Afzal
Telemedicine Specialist Coordinator
I started working at MSF as an intern and in the last few years, have been grateful to work with, and learn from, brilliant and supportive colleagues with deep care for the work we do. Having the space to learn, grow (together and individually) and discuss the issues within our work, makes the day-to-day that much more meaningful to me.
Catheryne Gagnon
Bilingual Press Officer
Why MSF?
We aim for equity. MSF is striving to remove barriers in all our work environments. We welcome applications from individuals with unique experiences of intersectional oppression on the basis of social markers such as ethno-racial identity, age, sexuality, gender identity, education, socio-economic status or place of origin.
Everyone has a voice. We are communicative and reflective. A range of formal and informal feedback channels invite employees to tell us what is important to them. We continually take that information to make changes and co-create an organization where people can be themselves and do their best work.
Health is important. As a medically focused organization, we are particularly thoughtful about supporting health and well-being. We do this through flexible work schedules, coaching and extended health benefits. We offer comfortable physical work spaces with natural light, sit-stand desks, onsite bike storage, showers and wellness rooms.
Recruitment process
Applying for a position at one of the MSF offices in Canada involves several selection stages, including a preliminary interview, a written assessment and a panel interview by video. This process may take four to eight weeks. Stages specific to each position are communicated to shortlisted applicants.
Accessibility
During the recruitment process, when job applicants are individually selected to participate in an assessment or selection process, they are notified that accommodations are available upon request. If a selected applicant requests accommodation, MSF will consult with the applicant and provide or arrange for suitable accommodation, considering the individual’s needs. MSF will notify successful applicants of its policies for accommodating employees with disabilities when making offers of employment.
Demographic data
Responses to demographic questions are voluntary and are not associated with individual applications – they have no impact in any way in hiring decisions. The data collected is used in aggregate only to help us identify areas of improvement in our recruitment process.
Benefits
MSF Canada benefits packages include access to:
- a health spending account
- group insurance
- RRSP contributions – based on employment status
- short- and long-term -term disability
- starting four weeks vacation per year
- flexible work hours
- relocation packages (based on eligibility)
- a professional development budget
- an employee assistance program
… as well as a positive and innovative office culture grounded in our core values of humanity, integrity and results. We also offer comfortable physical workspaces with natural light, sit-stand desks, onsite bike storage, showers and wellness rooms.
Current opportunities
We are currently accepting applications for the following roles. If you don’t find anything that suits you, come back to this page in future. We regularly post new career opportunities in Canada.
Clinical Operations Lead (Telemedicine)
- Location: Any MSF Office Headquarters
- Department: Telemedicine / télémédecine
More Information
Applications will be received until 9:00am EST on Monday, 17 February 2025.
Salary Grade: Grade 17 on the MSF Canada Salary Grid*
Location: Based in any MSF location (HQ), located between UTC-5 (EST) and UTC +2 (EEST/SAST)
Position Status: 1 year contract
Must be legally authorized to work in their country of residence; MSF Canada is not in the position to support a work permit process or relocation.
At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.
The Telemedicine Clinical Operations Lead is a critical contributor to the delivery, operations, and growth of Telemedicine services. The Clinical Operations Lead will oversee a team of staff as a healthcare professional and a leader. Their medical expertise will inform strategies of the larger Telemedicine leadership team, providing essential context and support for the successful deployment of services. This role will be a close collaborator with the Improvement and Innovation Team and Growth Team to reach departmental goals. The Clinical Operations Lead will define and assess the success of cases based on end user feedback in addition to actioning critical responses; the team will be led in flexible best practices, pivoting and iterating as required for unique contexts, and supported for growth into new environments.
MSF Canada is looking for someone who will:
- Provide a medical professional lens to all strategies built within the Telemedicine Program to vet them for feasibility and efficacy
- Establish and monitor KPIs which inform the Clinical Operations Team of the degree of achievement met by end users
- Iterate on service strategies to increase successful clinical outcomes
- Develop strong working relationships with stakeholders
- Accountable for the adequate management of the pool of specialists including in recruitment and maintaining an engaged pool of volunteers
- Manage day to day operations in the areas of leadership, performance empowerment, training, recruitment, strategic and annual planning, budgets, and other high-level planning and growth
The successful candidate will demonstrate:
- Fluency in English and French
- Evidence of a Medical or para-medical degree in a relevant field, or equivalent professional work
- Alignment with MSF value, including principles of equity, diversity, and inclusion
- Experience in a leadership role leading a team and designing program direction and strategies
- Demonstrated experience in Clinical operations team leadership
- Demonstrated experience in people management and development
- Demonstrated experience in service, results, and quality orientation
- Experience in managing technology delivery operations including the design of delivery solutions, business and workflow processes and monitoring and evaluation frameworks
- Relationship management skills and experience
- Knowledge of technological tools including those that can be used in telemedicine
A detailed job description is available HERE.
*Candidates located will receive a local salary and benefits package based on the Salary Grid applicable to their country of residence.
Apply Now
Direct Marketing Officer – Loyalty
- Location: Toronto Headquarters
- Department: Fundraising / Collecte de fonds
More Information
Applications will be accepted until 9:00am EST on Monday, January 20, 2025
A detailed job description is available HERE.
Salary Grade: Level 14 – $70,676 in starting year
At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.
MSF Canada’s Fundraising Department is responsible for raising private funding, predominantly from individuals, by integrated direct response campaigns, major gifts, and legacy and planned giving vehicles to support our operations in the field and our activities in Canada. The department now generates over $90 million annually and has an ambitious plan to grow as part of the 2025-2028 strategic plan. Fundraising team members are in Toronto and Montreal and work in collaboration with suppliers and vendors across Canada.
The Officer is responsible for coordinating and developing direct marketing activities to renew, upgrade, and steward one-time gifts up to $5,000 from annual donors and monthly gifts from regular donors, and will work closely with the Digital and Philanthropy teams to execute direct marketing appeals to renew mid-level ($5,000+) and planned giving donors and develop opportunities to engage these donors and build loyalty.
MSF Canada is looking for an individual who will be responsible for the following:
- Develop integrated direct marketing contact strategies to renew, retain and upgrade one-time and monthly donors, working in collaboration with suppliers/vendors and members of the Mass Marketing, Philanthropy, Communications and Digital Units.
- Edit or draft copy as needed and contribute to the creative concept of direct mail appeals, and facilitate the review, translation, and internal approval processes. Identify campaign themes and cases for support for direct mail, appeals; research content, facts and statistics and connect with field staff/experts.
- With the Integrated Campaigns Manager, Fundraising Content Officer and Communications Editor, participate in the editorial process for Dispatches, MSF’s biannual flagship magazine and annual Impact Report (print & digital versions), including editing and supporting the Fundraising Content Officer with copy as needed. Lead the review, translation and internal approval process as needed, working with the Data Team to pull and review donor data, and working with vendor/supplier to design and produce the assets.
- Project manage the development and approval of strategic briefs and timelines for relevant campaigns across channels; work with suppliers/vendors and colleagues to ensure campaigns are running smoothly, and timelines and goals are being met.
- Track and coordinate payment for associated expenses of Loyalty activities.
The successful candidate will bring to MSF Canada:
- Demonstrated professional experience in the fields of fundraising, planned giving, or mass marketing
- Demonstrated experience with Project Management methodology and tools
- Demonstrated computer skills with experience in Microsoft Office applications and databases
- Education or training in Fund Development, Communications, Marketing, Non-profit Management or a related field or equivalent experience is an asset
- Proficiency in English, with excellent copywriting/editing skills
- A commitment to MSF’s Principles
- Cross-cultural awareness
- Teamwork and cooperation
- Planning and organizing
- Results and quality orientation
MSF Canada will provide:
- Starting 4 weeks’ of vacation per year
- Flexible work hours and a hybrid working model (minimum 40% in office and up to 60% work from home)
- Access to an Employee and Family Assistance Program (EFAP)
- An accessible open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms
- A commitment to incorporating equity, diversity, and inclusion in everything
- 5% RRSP contributions (no employee matching required)
- Health Spending Account
- Lifestyle Spending Account
- Group insurance (Life, Dependent Life, AD&D)
- Peace of Mind plan (prescription drugs, accidental dental, hospital care, etc.)
- Annual professional development budget
- A positive and innovative office culture is based on core values of humanity, integrity and results
Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.
NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org.
Apply Now
French Editorial Assistant (Bilingual Fr/En)
- Location: Toronto or Montréal Headquarters
- Department: Communications / Communication
More Information
Applications will be accepted until 09:00am Eastern Time on Tuesday, 28 January 2025
A detailed job description is available HERE.
Salary Grade: Level 11 – $42,480 in starting year
Status: 80% (30 hours/week)
At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.
The French Editorial Assistant works closely with the communications, digital, and fundraising teams – and other departments as needed – to help raise awareness across Canada of MSF’s medical humanitarian work. They will work closely with the French Content Editor and various departments and teams to ensure that the quality and tone of communications content in French is adapted to the target audiences, both in terms of language and culture, and the medium used.
MSF Canada is looking for an individual who will be responsible for the following:
- Review French-language materials produced by MSF Canada and other MSF offices (web content, email, letters, social media posts, etc.) to ensure accuracy, quality of language, adherence to MSF Canada’s brand guidelines and Equity, Diversity, and Inclusion (EDI) recommendations
- Provide editing, advice, and writing services for French content prepared by any MSF Canada department
- Translate from English to French as needed, using Deepl
- Keep abreast of MSF’s international projects, operational updates, and public communication directions to ensure that French language communication tools produced by MSF Canada contain the most up-to-date and accurate information
The successful candidate will bring to MSF Canada:
- Commitment to MSF principles
- Cross cultural awareness
- Planning and organizing competencies
- Demonstrated experience editing French language content
- Advanced French language skills
- Demonstrated experience in print production, web publishing, and writing/editing content for social media
- Good working knowledge of English
- Basic English to French translation experience
- High level of attention to detail, thoroughness and consistency in content and proofreading
- Experience with the use of inclusive language
MSF Canada will provide:
- Starting 4 weeks’ of vacation per year (pro-rated)
- Access to an Employee and Family Assistance Program (EFAP)
- Flexible work hours and a hybrid working model (minimum 40% in office)
- 5% RRSP contributions (no employee matching required)
- Health Spending Account
- Lifestyle Spending Account
- Group insurance (Life, Dependent Life, AD&D)
- Peace of Mind plan (prescription drugs, accidental dental, hospital care, etc.)
- Annual professional development budget
- An accessible open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms
- A commitment to incorporating equity, diversity, and inclusion in everything
- A positive and innovative office culture is based on core values of humanity, integrity and results
Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.
NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org.
Apply Now
National Association Administrator (Bilingual Fr/En)
- Location: Toronto or Montréal Headquarters
- Department: MSF Canada Association / L’Association de MSF Canada
More Information
Applications will be accepted until 09:00am Eastern Time on Tuesday, 21 January 2025
A detailed job description is available HERE.
Salary Grade: Level 11 – $53,100 in starting year
At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.
The National Association Administrator will support the Association & Board team to maximize productivity and effectiveness and achieve annual priorities. They will play an important role in ensuring a well-informed Association membership through providing excellent and accessible internal communications and by encouraging engagement and participation in associative events. The role will also play an important role in supporting the development of specific Associative programs like the Speaker’s Bureau and Friends of MSF. They may be asked to take on special projects such as: supporting the annual plan process, team group trainings; and other projects as may arise. They must be diplomatic, service- and results-oriented, with an eye for detail, with excellent writing and communication skills and a demonstrated capacity to effectively organize and prioritize workflow in a fast-paced environment.
MSF Canada is looking for an individual who will be responsible for the following:
- Ensuring accessibility of communications to all audiences, including inclusive language, appropriate language and translation, clarity, and other support to the overall Association communications strategy
- Provide administrative support for the membership and the Association team
- Ensure timely and accurate communications reach all platforms for various Associative audiences
- Support organization of Association events in all stages of the event set up through review and follow up actions
The successful candidate will bring to MSF Canada:
- Commitment to MSF principles
- Cross cultural awareness
- Planning and organizing competencies
- Initiative and innovation
- Experience in customer service and support or administration
- Experience working with MS Office applications, internet and e-mail programs
- Experience working with/updating social media platforms, WYSIWYG website development (light aesthetic updates)
- Experience sharing mass email communication tools
- Experience translating communications from French to English and English to French
- Demonstrated experience creating communications for internal stakeholders
- Fluency in spoken and written French AND English
MSF Canada will provide:
- Starting 4 weeks’ of vacation per year
- Access to an Employee and Family Assistance Program (EFAP)
- Flexible work hours and a hybrid working model (minimum 40% in office)
- An accessible open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms
- A commitment to incorporating equity, diversity, and inclusion in everything
- 5% RRSP contributions (no employee matching required)
- Health Spending Account
- Lifestyle Spending Account
- Group insurance (Life, Dependent Life, AD&D)
- Peace of Mind plan (prescription drugs, accidental dental, hospital care, etc.)
- Annual professional development budget
- A positive and innovative office culture is based on core values of humanity, integrity and results
Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.
NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org.
Apply Now
Internships
Looking for other ways to join MSF Canada? We regularly post internship opportunities located in our Montreal and Toronto offices (and occasionally remotely).
Please continue checking this space for new vacancies.
External Referral Network
As part of MSF Canada’s ongoing commitment to staff health, the Psychosocial Care Unit (PSCU) maintains an active External Referral Network of registered mental healthcare professionals across Canada. Members of this network provide psychological support to field and HQ staff upon request. These clinicians understand the realities of field work and the contexts in which MSF works.
If you are a registered mental health professional and interested in learning more about being part of the network, please reach out to the Psychosocial Care Unit at PSCU.Canada@Toronto.msf.org.