Work in Canada
We strive to embody our core values of humanity, inclusion and results and are proud to offer a caring and collaborative work environment.
Through an engaged, supportive network of tens of thousands – employees, association members, donors, activists and influencers— Doctors Without Borders/Médecins Sans Frontières (MSF) Canada is a vital and active part of MSF’s global movement, keeping the people we assist at the heart of everything we do. We hope to inspire motivated professionals to join us and foster a culture that promotes close, productive and long-lasting work relationships.
Employees in Canada are a vital link between our network of supporters, humanitarians, and medical professionals here and MSF’s work to bring critical medical assistance to people around the world.
Employees diaries
Hear from different employees who share their personal experiences of working at MSF.
I’m incredibly grateful for my extensive and varied career at MSF. Starting my journey in operations in South Sudan in Supply, HR, and Administration, developing into a Country Manager for DRC, Syria, and Sierra Leone over 8 years. In joining MSF Canada, I translated my field security expertise to the SIMM project. Now, as the Deputy Executive Director, I direct my operational experience to the development of MSF Canada, through the teams who support our Core and Choice Initiatives.
Sarah Lamb
Deputy Executive Director, MSF Canada
MSF’s value of humanity is something I see every day. I’m grateful to work with incredible mentors that trust and support me. From implementing Twitter Spaces to creating our Instagram, I’m proud of the projects I’ve worked on and look forward to the ones to come.
Josh Rodriguez
Digital Communications Officer, MSF Canada
It’s been incredible starting my involvement as a university student with a Friends of MSF chapter and now working at the office on a global program. I’m proud to contribute to our innovative work alongside amazing colleagues.
Ryesah Afzal
Telemedicine Specialist Coordinator
I started working at MSF as an intern and in the last few years, have been grateful to work with, and learn from, brilliant and supportive colleagues with deep care for the work we do. Having the space to learn, grow (together and individually) and discuss the issues within our work, makes the day-to-day that much more meaningful to me.
Catheryne Gagnon
Bilingual Press Officer
Why MSF?
We aim for equity. MSF is striving to remove barriers in all our work environments. We welcome applications from individuals with unique experiences of intersectional oppression on the basis of social markers such as ethno-racial identity, age, sexuality, gender identity, education, socio-economic status or place of origin.
Everyone has a voice. We are communicative and reflective. A range of formal and informal feedback channels invite employees to tell us what is important to them. We continually take that information to make changes and co-create an organization where people can be themselves and do their best work.
Health is important. As a medically focused organization, we are particularly thoughtful about supporting health and well-being. We do this through flexible work schedules, coaching and extended health benefits. We offer comfortable physical work spaces with natural light, sit-stand desks, onsite bike storage, showers and wellness rooms.
Recruitment process
Applying for a position at one of the MSF offices in Canada involves several selection stages, including a preliminary interview, a written assessment and a panel interview by video. This process may take four to eight weeks. Stages specific to each position are communicated to shortlisted applicants.
Accessibility
During the recruitment process, when job applicants are individually selected to participate in an assessment or selection process, they are notified that accommodations are available upon request. If a selected applicant requests accommodation, MSF will consult with the applicant and provide or arrange for suitable accommodation, considering the individual’s needs. MSF will notify successful applicants of its policies for accommodating employees with disabilities when making offers of employment.
Demographic data
Responses to demographic questions are voluntary and are not associated with individual applications – they have no impact in any way in hiring decisions. The data collected is used in aggregate only to help us identify areas of improvement in our recruitment process.
Benefits
MSF Canada benefits packages include access to:
- a health spending account
- group insurance
- RRSP contributions – based on employment status
- short- and long-term -term disability
- starting four weeks vacation per year
- flexible work hours
- relocation packages (based on eligibility)
- a professional development budget
- an employee assistance program
… as well as a positive and innovative office culture grounded in our core values of humanity, integrity and results. We also offer comfortable physical workspaces with natural light, sit-stand desks, onsite bike storage, showers and wellness rooms.
Current opportunities
We are currently accepting applications for the following roles. If you don’t find anything that suits you, come back to this page in future. We regularly post new career opportunities in Canada.
Digital Fundraising Officer
- Location: Toronto Headquarters
- Department: Mass Marketing
More Information
Applications will be accepted until 9:00am EDT on Tuesday, 22 April 2025
A detailed job description is available HERE.
Salary Grade: Level 14 – $70,676 in starting year
At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.
The Digital Fundraising Officer is a position on MSF Canada’s Integrated Fundraising team, reporting to the Senior Manager Integrated Campaigns, a team that is collectively responsible for all of MSF Canada’s digital fundraising presence.
MSF Canada is looking for someone who will be responsible to:
- Project manage MSF Canada’s digital fundraising activities across all digital channels and platforms, from initial brief to final delivery, with emphasis on Email and Organic Web
- Manage external vendor to ensure the timely execution of campaigns that are on budget and aligned with MSF brand guidelines and principles
- Support the management of online fundraising platforms/systems, and online conversion strategies across MSF-C donation forms
- Build networks with key individuals from charity and commercial sector digital marketing to gain market intelligence, expert advice, and assistance; keep up to date with developments and trends in digital marketing/fundraising; actively participate in MSF International digital fundraising working group
The successful candidate will bring to MSF Canada:
- Alignment with MSF value, including principles of equity, diversity, and inclusion
- Education or training in digital fundraising, digital marketing, digital communications, or a related field
- Proficiency in English, with strong copy-writing/editing skills
- Professional experience in the fields of digital marketing, digital fundraising, or digital communications
- Demonstrated experience managing digital projects from website implementation, donations forms tests, digital campaigns – including SEO/SEM, email, social media, advertising, etc.
- Experience managing digital providers
- Demonstrated proficiency with digital marketing tools such as email marketing tools, online gateways and payment methods, Digital marketing, SEOs and Analytics tools, CRM, and website integration (e.g., Luminate Online), coding and segmentation systems and procedures
- Experience in optimizing UX and CRO
- Experience with A/B and multivariate experiments
- Familiarity with common web languages (e.g., HTML, CSS)
MSF Canada will provide:
- Starting 4 weeks’ vacation per year
- Access to an Employee and Family Assistance Program (EFAP)
- Flexible work hours and a hybrid working model (minimum 40% in office)
- An accessible, open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms
- A commitment to incorporating equity, diversity, and inclusion in everything
- 5% RRSP contributions (no employee matching required)
- Health Spending Account
- Lifestyle Spending Account
- Group insurance (Life, Dependent Life, AD&D)
- Peace of Mind plan (prescription drug coverage, accidental dental, hospital care, etc.)
- Professional development budget
- A positive and innovative office culture is based on core values of humanity, integrity and results
Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.
NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org.
Apply Now
Internships
Looking for other ways to join MSF Canada? Internship opportunities are posted below when available.
Volunteer opportunities
Join MSF Canada Board
Overview
On the 31st of May and the 1st of June 2025, MSF Canada will be holding its Annual General Assembly (AGA). A part of these proceedings will include the election of new board members by Association members in good standing. As such, we are seeking to fill three (3) current vacancies. All the positions have 3 years’ terms ending in June 2028.
- Two (2) positions are reserved for a medical profile*
- One (1) position for medical or non-medical profiles.
*Medical profile:
As per Art 31.15 of the MSF International Statutes, ‘medical background’ means all professions that have, during initial training and later practice, a practitioner-patient relationship.
As per the MSF-C by-laws, ‘medical background’ means an individual that has practiced in one (1) or more professions that have, during initial training and later practice, a practitioner-patient relationship.
Skills Sought
The Nominations Committee is seeking motivated, collaborative individuals who are committed to safeguarding and advancing the interests of MSF Canada.
Individuals with skills in governance, finance, legal, fundraising, human resources and Diversity Equity and Inclusion leadership, as well as bilingual (Eng/Fr) candidates, are strongly encouraged to apply.
We particularly welcome applications from candidates who can represent the communities we work with and seek to assist, or with demonstrated experience and proficiency in Equity, Diversity and Inclusion (EDI).
If you are interested in applying to be a Board Member, please reach out to Chloé Eustache (chloe.eustache@toronto.msf.org) AND Kate Badana (Kate.Badana@toronto.msf.org).
External Referral Network
As part of MSF Canada’s ongoing commitment to staff health, the Psychosocial Care Unit (PSCU) maintains an active External Referral Network of registered mental healthcare professionals across Canada. Members of this network provide psychological support to field and HQ staff upon request. These clinicians understand the realities of field work and the contexts in which MSF works.
If you are a registered mental health professional and interested in learning more about being part of the network, please reach out to the Psychosocial Care Unit at PSCU.Canada@Toronto.msf.org.